How does the heat-reveal necklace work?
The pendant is designed to stay dark at rest. When warmed by your hand for a few seconds, your personalized photo gradually appears. As it cools, it fades back to black.
How do I upload my photo?
On the product page, choose your finish and chain, then upload your photo before adding to cart. We use that photo to create your hidden image.
How long does shipping take?
Orders are processed within 1-3 business days. Standard delivery takes 7-15 business days depending on your location.
What is your return policy?
We offer a 7-day return policy from the date you receive your item. See our Returns & Refunds page for full details.
Can I track my order?
Yes. Once your order ships you'll receive a confirmation email with a tracking number. See our Track Your Order page for more.
Do you offer engraving?
Yes, engraving is available as an option on the product page.